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How do I make sure that my teacher is able to connect with me in time for the lesson?

To ensure that your class starts on time, please be logged into Skype at least five minutes beforehand. Also, make sure that you appear “Online” to your teacher. To do this, look at the green and white Skype logo next to your name in your Skype account. If you are online, this logo will appear as a green Saturn-like shape with a white check mark inside. If you are offline, this logo will appear as a white Saturn-like shape outlined in green.

If you do not hear from your teacher, please check your phone. It is likely that they already tried giving you a call if they could not get through to you on Skype. When in doubt, please call the HSA administrative office right away 713-280-4652.

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